Adobe Media Encoder Error

[Guest]

Hi.

Can someone please tell me why my Media Encoder doesn't want to open? I keep getting a message telling me it has encountered an 'unexpected error and cannot continue'.

How do I fix this?

[Vidya Sagar]

Hi simona6653289,

Sorry for the delay in response. Are you still facing the issue? If yes, please share us a screenshot of the error message.

Are you on windows or mac? Try the steps in this article: fixing permissions problem that impedes start of Adobe applications | Creative Cloud blog by Adobe

Thanks,

Vidya.