Adobe Media Encoder not connecting to Dynamic Link Server

Community Beginner ,
Feb 01, 2019 Feb 01, 2019

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Hi,

I really hope that someone can help me find the answer to this as it is driving me crazy now! So after creating videos in After Effects, I would usually add to the Adobe Media Encoder Queue.. for some reason when I do this to composition doesn't appear in the ME queue. I have tried to add it manually but get an error that ME cannot connect to the dynamic link server. So I am having to render my videos in After Effects and then convert to mp4s which makes it a really long process.

I have googled it many times to try and find an answer and I have already tried the following:

- try installing a previous version of ME

- check for firewalls

- Check startup settings

If anybody has any other suggestions and can help me solve this I will be eternally grateful to you!

Thanks.

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Adobe Employee ,
Feb 04, 2019 Feb 04, 2019

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Hi stephs,

We're sorry for your issue. Which version of After Effects and Media Encoder are installed on your computer? Have you tried reinstalling both the applications?

Thanks,

Shivangi

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