Adobe Media Encoder Not Opening

New Here ,
May 31, 2020 May 31, 2020

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I believe I installed Media Encoder properly, but whenever I try to open it by itself or through After Effects, it never opens. It always shows the loading screen but after a bit, it just closes. Please, someone, help me.

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Creative Cloud, Installation

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New Here ,
Jun 02, 2020 Jun 02, 2020

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I had the same problem. Tried uninstalling AME and then re-installing it again. That helped.

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Adobe Employee ,
Jun 02, 2020 Jun 02, 2020

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We apologize for the inconvience this issue is causing you. We have identied this to be an issue with unsupported Hardware in the newest version, 14.2.0 of AME and Premiere Pro. But please see the following links for more information and troubleshooting help.

https://community.adobe.com/t5/adobe-media-encoder/media-encoder-14-2-crashes-all-the-time-after-upd...

https://community.adobe.com/t5/premiere-pro/premiere-pro-2020-crash-when-clicking-export-media/td-p/...

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New Here ,
Jun 03, 2020 Jun 03, 2020

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Hi. That first link is not working for me, the page never loads. I'm using AME on its own, not with Premiered. Every time I try to launch it says Adobe Media Encoder has encountered an unexpected error and cannot continue.

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