Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

Community Beginner ,
Jul 19, 2015 Jul 19, 2015

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Adobe Media encoder plugin is missing in After Effects. How do you install the plugin?

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Download and install, How to

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Adobe Community Professional ,
Jul 19, 2015 Jul 19, 2015

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What version of After Effects?

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Community Beginner ,
Jul 20, 2015 Jul 20, 2015

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‌2015 CLOUD.

AME works fine. I can import from AE....drag from AE. but I cannot export to AME.

GET THAT ERROR THAT THE PLUGIN IS MISSING (sorry, in my other office) .....so I can't give you the error number but I think it is 527::27. Both programs are in the default folders. If someone could give me a copy of the actual " plugin" & tell me which plugin folder it goes into in AE...maybe it will start to work. By the way thanks for the quick response.

MARK

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Jul 20, 2015 Jul 20, 2015

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Adobe Media Encoder is not a plug-in. It is an application. You download it through Creative Cloud just like any other application.

When you can, give the exact error message.

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Community Beginner ,
Jul 20, 2015 Jul 20, 2015

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‌Hi Todd,

i understand.....I have AME INSTALLED & works fine. AE gives the error message when you try to EXPORT TO AME. The error message refers to a plugin which is missing. I will send the message when I get to office.

I am a little confused though...there is a clear reference to this problem on the ADOBE SITE. It states that there was a problem in Ungrades to AE 2015 concerning this exact problem. It further states that they are working on it as of June 2015?

THanks for the Quick response,

MARK

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Community Beginner ,
Jul 20, 2015 Jul 20, 2015

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‌Hey Todd,

What at is the mechanism that opens AME FROM AE? Maybe that's what's missing!

What do you think?

MARK

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Community Beginner ,
Jul 21, 2015 Jul 21, 2015

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THIS IS THE ERROR CODE:

(5027::12)

AEGP Plugin AEDynamicLinkServer: AME is not installed. Please download........

AME 2015 IS INSTALLED & IN THE DEFAULT DIRECTORY.

THANKS FOR THE HELP,

MARK

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Explorer ,
Jul 21, 2015 Jul 21, 2015

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I'm having the exact same error and if I export to a Pr project I get:

"The preset used by one or more sequences in this project requires third-party

components that could not be located. Theses sequences will be modified to use a

custom sequence setting instead. To continue editing using the original preset,

quit the application without saving the project, reinstall any third-party

components that are required and reopen the project."

When I click OK Pr opens shows me an empty sequence.

My AE project consists of several layers of text that have been animated over a green background. That's it. No audio, no video clips pure text and background set to green. No 3D font used is Arial.

If I render to an AVI using "Best Settings" output module "Lossless" I get "snowy" frames (partial and full frame).

When I rendered to a Quicktime some of the animation was skipped, i.e. the text is supposed to slide screen left goes so far and then jumps to the final position (there are no extra/spurious keyframes).

Oh and I uninstalled/reinstalled AE (13.5.0.347) already.

Oh and AME and Pr get along just fine narry a worry.

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Explorer ,
Jul 21, 2015 Jul 21, 2015

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BTW the exact message for AME is:

"AEGO Plugin AEDynamicLinkServer: Adobe Media Encoder is not installed. Please

download and install it to use this feature. Go to

https://creative.adobe.com/apps .

(5027 :: 12)

Thanks for watching.

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Community Beginner ,
Jul 22, 2015 Jul 22, 2015

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‌Clearly this is a known issue. Any new suggestions or work around other than installing & using AE 2014 & AME 2014 instead of the most current version?

any help would be appreciated.

MARK

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Community Beginner ,
Jul 27, 2015 Jul 27, 2015

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‌Is it possible to at least get an acknowledgement, from Adobe, that there is an issue. Clearly, there is a problem and there is reference (see above) that Adobe is working on it from 120 days ago.

Please, can only one help??!!

THANKS,

MARK

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Community Beginner ,
Mar 27, 2016 Mar 27, 2016

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I'm having the same issue as well! I know this thread is a couple months old, but was there a fix? I have the same error message and number (5027:: 12)

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Explorer ,
Jul 21, 2015 Jul 21, 2015

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Ok so problem solved!

Well not really but for now.

I just reinstalled AE (2014) along came ME (2014) at the same time.

Opened the project from 2015 - WOW! it did not give me an error about being created in a newer version THANK YOU!

Exported to ME 2014 and lo and behold there was a nice clean mp4, it even took out the greenscreen background! *Actually no it just rendered the green as black (?)

Tried to export to Pr 2014 -did not work-

So for now at least I can render/export to ME but only by using AE 2014.

Thanks for watching.

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Community Beginner ,
Jul 27, 2015 Jul 27, 2015

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I am also having this same issue as well.

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New Here ,
Apr 13, 2016 Apr 13, 2016

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Same Issue with mine.

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Explorer ,
May 13, 2016 May 13, 2016

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And here we are almost a year later and no solution from Adobe....

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Explorer ,
Jun 25, 2016 Jun 25, 2016

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Update on that; Following instructions found here-because Adobe hasn't addressed the very big issue of CC damaging the libraries- I reinstalled Cloud apps about 3 times, the DLL libraries about 6 times, and eventually hosed my entire system as a result. I had to reinstall my entire system - this added up to over 2 full days of lost work. Adobe tried compensating me with 2 free days of CC subscription....roughly $14. Do not settle for that pittance if you are losing billable hours as a result of their poor software development. I insisted on a greater compensation and got much, MUCH better. No where near what I lost in job time, but enough to mollify me.

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New Here ,
Oct 09, 2017 Oct 09, 2017

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i have the same problem... at October 2017...

and I have a lot of plug in that now I cannot reinstall because I have to installed adobe after effect a lot of time and I finish the license.

it's a shame.

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