Adobe Media Encoder Start-up Crash

New Here ,
Jun 22, 2018 Jun 22, 2018

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I just installed Media Encoder from the desktop CC program. It installed smoothly, but when I tried to open it, the splash screen flashed for half a second then disappeared. AME then proceeded to crash.

I am on a MacBook with High Sierra 10.13.4.

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Adobe Employee ,
Sep 28, 2018 Sep 28, 2018

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Hi AmyD,

Sorry. Can you try reinstalling? If that doesn't work, contact us: Contact Customer Care

Thanks,
Kevin

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