AME 2018 (202) warning - video and/or audio filters are missing and the rendered output may not match the original

New Here ,
Nov 30, 2017 Nov 30, 2017

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Does anyone know why I'm getting this warning since updating AME to the latest 2018 build 202;

"video and/or audio filters are missing and the rendered output may not match the original"

AME 2018 build 202.png

But on my second machine that I've not updated yet (AME 2017 1.2. build 11.1.2.35) the same project file is fine?

AME 2017 1.2. build 11.1.2.35.png

I know it looks like I have a work around in my second machine, but that's busy doing other stuff most of the time. Any help would be appreciated.

Tim

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Adobe Employee ,
Jan 03, 2018 Jan 03, 2018

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Hi Tim,

It's likely related to the removal of Dolby support for decoding. Your OS is supposed to take care of that natively. If you are running Windows 8, 8.1, or 10 this should be no issue. You may have delete Media Cache, however.

Hope you can be clear of this issue ASAP.

Thanks,

Kevin

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New Here ,
Jan 04, 2018 Jan 04, 2018

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Thanks for the reply Kevin,

Presumably then, if I'm not using Dolby anyway, then it doesn't matter as it still encodes with no apparent problems? 

I'm on win7 still and have deleted the cache but im still getting the error...

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Adobe Employee ,
Jan 04, 2018 Jan 04, 2018

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Hi Tim,

Dolby codecs are needed to read (decode) certain files. If any of these are in your queue, I can see this being an issue for you as a WIN7 user. You can test this by transcoding footage to an intermediate codec, then run a similar job in the queue.

I hope we can help you get this job done.

Thanks,
Kevin

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