AME and Premiere Cannot Log Out of Vimeo

Community Beginner ,
Jan 20, 2019 Jan 20, 2019

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I need to change what account I linked to AME and Premiere I try logging out and logging into a different account it will always revert back to the original account. I have tried logging out on AME, Premiere and all browsers and it will still reset. Any Help would be appreciated. Using CC 2018.

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Adobe Employee ,
Jan 22, 2019 Jan 22, 2019

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Hi cameron b,

Sorry to hear about your issue. I understand you are unable to sign out of the Adobe applications.Have you tried signing out of the Creative Cloud Desktop application? Refer to this article: Learn how to activate and deactivate Creative Cloud apps

Let us know if it helps.

Thanks,

Shivangi

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Community Beginner ,
Jan 23, 2019 Jan 23, 2019

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Did not work.

Logged Out of the Creative Cloud Account. Logged Back In and tried to change the Vimeo user. It just is holding on to my other Vimeo account. I have searched for a way to remove accounts from the publish setting in AME and Premiere and have found nothing.

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Adobe Employee ,
Jan 23, 2019 Jan 23, 2019

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Here is an article: Export settings reference for Adobe Media Encoder  > Publish settings > Vimeo settings

Have you tried logging out from here?

Thanks,

Shivangi

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Community Beginner ,
Jan 26, 2019 Jan 26, 2019

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Yes That is exactly what I do. I log out and log into my other account and it will hold onto the old credentials.

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Community Beginner ,
Jan 27, 2019 Jan 27, 2019

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I uninstalled all Adobe Apps including creative cloud and deleted every folder or document that even mentioned Adobe or Vimeo and reinstalled all my programs it still remembered my old account.

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New Here ,
Feb 17, 2020 Feb 17, 2020

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I have the same issue too. AME and Premiere Pro will not fully sign out of Vimeo account in the panel which means I can't upload to my different teams. Makes this auto-upload feature useless.

 

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New Here ,
Oct 09, 2020 Oct 09, 2020

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I have the exact same issue. Both with YouTubbe and Vimeo.

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Adobe Community Professional ,
Oct 09, 2020 Oct 09, 2020

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I had not seen this thread, but starting about April 2020, there was a problem where you could not log INTO vimeo. I could log out, but once out, I could not log in. This was fixed in PR 14.4.0. https://community.adobe.com/t5/premiere-pro/can-t-log-into-vimeo-upload-directly-to-vimeo-from-premi...

 

If you cannot log out in the Publish tab in PR/AME export settings, try logging out in Vimeo -> Settings -> Connected Apps. If connected, you will see "Connected" - click this and it will disconnect.

 

Is the logging out working for you? If not, what specific version of PR and AME are you running?

 

Stan

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New Here ,
Oct 09, 2020 Oct 09, 2020

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Thanks Stan. I tried removing the app access already to no avail. It blocks ME from uploading to the account but in the encode settings window it still shows me logged in to Vimeo and YouTube. I can successfully login to other Vimeo and YouTube accounts but after the encode window closes, it reverts back to the inital accounts that I've logged out of.

 

I'm running 14.4 in Pr and I've tried both 14.4 and 14.3.2 in ME. I've tried deleting settings and removing all my custom presets in ME as well but I've found no solution. I've also tried clearing any cache in both apps.

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