AME Crashes PC on Export

Explorer ,
Mar 19, 2018 Mar 19, 2018

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I'm trying to render a Premiere CC 2018 project and it crash/freezes my entire machine (Windows 10). The log says this sort of thing over and over:

<MSDKDecoderWithMCDemux> <5> MSDKDecoderWithMCDemux::InitFromFile - Unsupported

<ImporterMPEG> <5> MSDK Decoder failed to open file 00021.MTS with status -3

<windowsmediafoundation.MFReader.Seek> <5> Error: Not implemented

This happens regardless of whether I have OpenCL enabled or not.

Any idea what I can do to get this resolved?

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Adobe Employee ,
Nov 29, 2018 Nov 29, 2018

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Any idea what I can do to get this resolved?

Transcode the footage file, then export it in AME. Did that solve your issue?

Thanks,
Kevin

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Explorer ,
Nov 30, 2018 Nov 30, 2018

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Hi Kevin - I should have marked this issue as resolved. If I recall correctly, I re-imported the files from the camera a different way and that fixed it. Also, I was having some hardware issues that might have contributed.

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