AME won't start after splash screen

New Here ,
Jan 15, 2021 Jan 15, 2021

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Hello all, I'm new to the Adobe support community however I have an issue.


Each time I try and launch AME on my computer, it will fly through the splash screen (with the writing on the screen moving). Once the splash finishes no app opens, and it will close itself in the Task Manager.


I have used different versions, not just the latest one, from CC and each has the same issue.


Machine specs:

Razer Blade 15 Base

Windows 10 Home

16GB RAM (2x 8GB Dual Channel)

Intel® Core™ i7-10750H 6 Core (2.6GHz/5.0GHz)

NVIDIA® GeForce GTX 1660 Ti (6GB GDDR6 VRAM)



I'm at my wits end with it; I can just about crack on with my projects in AfterEffects but everything comes out at 5 million gigabytes and I have to encode it via open source tools which isn't ideal!


Any advice would be appreciated!

Crash, Freeze or hang







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