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ANNOUNCEMENT
Welcome to Media Encoder 15.2!
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Avoid Phishing: 3 Easy Ways to Identify Adobe S...
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Welcome to Media Encoder 15.2!

Update Icon.pngMedia Encoder 15.2 (May 2021 release) is now available for download from the Creative Cloud desktop app. This update includes minor bug fixes.

  • This update is recommended for all users. 
  • If you are experiencing any issues, please create a new post explaining your issue so we can help.
  • If you have a bug to report or any complaint please do that on User Voice, not here.


Fixed Issues in Media Encoder 15.2

User Guide

Avoid Phishing: 3 Easy Ways to Identify Adobe Staff

We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.

 

Here are 3 Easy ways you can identify Adobe Staff:

➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts and reply threads. 

 

➋ Genuine Adobe emails are always __________@adobe.com

 

➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.

 

Report abuse or suspicious behavior to: phishing@adobe.com

Phishing Infographic_Easy ways to identify Adobe Staff.jpg

Adobe Employee , May 12, 2021 May 12, 2021
Welcome to Media Encoder 15.2!

Update Icon.pngMedia Encoder 15.2 (May 2021 release) is now available for download from the Creative Cloud desktop app. This update includes minor bug fixes.

  • This update is recommended for all users. 
  • If you are experiencing any issues, please create a new post explaining your issue so we can help.
  • If you have a bug to report or any complaint please do that on User Voice, not here.


Fixed Issues in Media Encoder 15.2

User Guide

Adobe Employee , Apr 07, 2020 Apr 07, 2020
Avoid Phishing: 3 Easy Ways to Identify Adobe Staff

We have received several reports where some individuals in the community are posing as Adobe Employees. These individuals are falsely representing who they are to gain your trust, and possibly access to your computer or personal information by offering to help troubleshoot issues.

 

Here are 3 Easy ways you can identify Adobe Staff:

➊ All Adobe Staff have a RED ADOBE BADGE below their profile picture and an Adobe logo after their username. This staff badge is visible on Adobe Staff profile pages, original posts and reply threads. 

 

➋ Genuine Adobe emails are always __________@adobe.com

 

➌ Adobe Staff will never ask you to share your passwords or sensitive information in the Adobe Community. Adobe employees will always direct you to communicate through an official Adobe channel to set up support sessions.

 

Report abuse or suspicious behavior to: phishing@adobe.com

Phishing Infographic_Easy ways to identify Adobe Staff.jpg

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