BLACK Screen when rendering from Animate CC

New Here ,
May 05, 2017 May 05, 2017

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Hi guys, i've just finished my latest animation in Adobe ANIMATE CC 2017.

I have exported the video, numerous times now, but everytime it goes to ADOBE MEDIA ENCODER 2015, to render, it renders with no video. Just a black screen.

What am i doing wrong?

I done my animation in ActionScript3.0, 1920 x 1080p, I dont know if this makes any difference?

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Adobe Employee ,
May 09, 2017 May 09, 2017

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Can you right click on the source media in the AME Queue after the encode job is sent from Animate and locate the source in Finder or Explorer? what is the format of the source and can you play it back using a video player? You may also want to ask this question on Animate user to user forum for help.

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