Composition don't show when I import an After effects File [mac OS]

Enthusiast ,
Jun 19, 2019 Jun 19, 2019

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I am having a very similar problem. I am trying to encode 60 seconds worth of After Effects into AME and NOTHING happens. Screen Shot 2019-06-19 at 4.40.15 PM.png

I have tried importing every way you can import. It just sits there and does nothing. It won't go any further. It is a rather uncomplicated file. Nothing fancy in it.

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Adobe Employee ,
Jun 19, 2019 Jun 19, 2019

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Hi christineavatar,

I have branched this discussion from the previous one so that we can discuss the specifics of your issue here and try to get them fixed.

Thanks,

Shivangi

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Enthusiast ,
Jun 20, 2019 Jun 20, 2019

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Thank you.

Do you need more information from me?

I am running on  a Mac mini (Late 2012)

Processor 2.5 GHz intel Core i5

Memory 16 GB 1600 MHz DDR3

Graphics 4000 1536 MB

I have taken about 50 seconds worth of Character Animator of a single character talking.  In After Effects I added backgrounds and a few seconds of in the front and back for a logo all using Illustrator . That's the size of it.

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Enthusiast ,
Jun 20, 2019 Jun 20, 2019

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I just remembered that when I ran it through once before I did not specify a size so it went with the size of the original work, 1080wx750h pixels. I want it to also appear on my website so I put in that I wanted the result to come out 720x480. It just refuses.

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Enthusiast ,
Jun 23, 2019 Jun 23, 2019

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I am just posting that I still don't have an answer. I need to set this up to have it go on my website.

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Enthusiast ,
Jun 24, 2019 Jun 24, 2019

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I have tried using Animate, Premier Pro  and After Effects, to process what I need but they seem to only work to give me a QuickTime movie. I need an .mp4. How do I get that?

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Adobe Employee ,
Jun 24, 2019 Jun 24, 2019

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I am sorry for the delayed response. Thanks for sharing all the information.

  • Have you tested multiple compositions?
  • Does the dynamic link work fine between Premiere Pro and AME?
  • Also, have you tried reinstalling the applications?

I have tried using Animate, Premier Pro  and After Effects, to process what I need but they seem to only work to give me a QuickTime movie. I need an .mp4. How do I get that?

  • Are you able to export the file in a different format or with export settings?

Let me know.

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