Export from Media Encoder slightly desaturated and wrong color

New Here ,
Mar 09, 2017 Mar 09, 2017

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Hello,

I've recently been going through a problem with the current Media Encoder. I have been trying to export my projects from it and the exports come out in an incorrect color. My color grades are warm and the exports they come out colder and more desaturated. I've tried exporting it multiple times, and in different formats. From mp4 to .mov and the exports still have problems. I even tried to uninstall and reinstall and it's of no use. I'm currently just exporting directly off of premiere and the exports seem fine there, but media encoder not working properly is troubling.

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correct answers 1 Correct Answer

Mar 10, 2017 Mar 10, 2017
Hi andres1024,I understand that you are experiencing issues while exporting from AME, there is no such issue when exporting directly from PPro.Which version of PPro & AME have you installed? (Please check from the help menu)What are your system specs and please confirm the version of video driver?Try these steps: In the preferences of AME, keep this option disabled and check if that makes any difference. You can also try switching the video renderer. (In AME)Thanks,Kulpreet Singh

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Mar 10, 2017 Mar 10, 2017

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Hi andres1024,

I understand that you are experiencing issues while exporting from AME, there is no such issue when exporting directly from PPro.

Which version of PPro & AME have you installed? (Please check from the help menu)

What are your system specs and please confirm the version of video driver?

Try these steps:

  • In the preferences of AME, keep this option disabled and check if that makes any difference.

1.jpg

  • You can also try switching the video renderer. (In AME)

1.jpg

Thanks,

Kulpreet Singh

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New Here ,
Mar 13, 2017 Mar 13, 2017

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So far, that seems to have worked! Thank you so much.

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Mar 13, 2017 Mar 13, 2017

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You are welcome, andres1024!

Thanks for confirming.

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