Export problems: audio only

New Here ,
Aug 17, 2018 Aug 17, 2018

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When exporting the animation,it was exorted in .mp4 format but when opened the exported file it was just a sound file,no animation,only sound,but when trying it again the new exported file didnt appeared and the old remained,they appeared in media encorder cc but when exporting them somewhere they didnt appeared,please help me faster PLEAAAASE!!!!!!!!!!!!!!!!!

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New Here ,
Aug 17, 2018 Aug 17, 2018

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media encoder,not encorder

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Aug 17, 2018 Aug 17, 2018

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Hey Alex,

Here the issue lies with Media Encoder, as your animation shows fine before exporting, but its lost after exporting.

Therefore I am moving this thread to Adobe Media Encoder (AME)​ forum, so that the experts out there can look up into the issue.

Thanks,

Ankush

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Adobe Community Professional ,
Aug 20, 2018 Aug 20, 2018

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Please provide a screen grab of the export setting is AME so we know what you are doing.

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