Exporting video freezes on a particular scene

New Here ,
Jun 29, 2019 Jun 29, 2019

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I'm exporting a 2 hr video on Encoder and once it was completed, I played the mp4- it played fine until the video froze on one frame for the rest of the video.

I tried to export it through Premiere and the export froze at the same scene.

I already looked at the scene to see if something was corrupted, but nothing seemed to be out of the ordinary or different from all the other files and scenes in the timeline.

What's going on? What should I do?

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Adobe Community Professional ,
Jun 30, 2019 Jun 30, 2019

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Create a new project and import the old one into it.  Then export from the new project.

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Adobe Employee ,
Jul 03, 2019 Jul 03, 2019

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Hi there,

Thanks for reaching out. I understand every time you try to export a sequence from AME or Premiere Pro, it stops/freezes at the same timecode.

  • Did you try the suggestion shared by @Peru Bob?
  • Do you have any specific effect applied at the particular frame where the export freezes?

Let me know.

Thanks,

Shivangi

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Adobe Community Professional ,
Aug 01, 2019 Aug 01, 2019

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What happens if you export the Sequence using Premiere Pro rather than Media Encoder?

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Adobe Community Professional ,
Aug 01, 2019 Aug 01, 2019

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The OP stated:

I tried to export it through Premiere and the export froze at the same scene.

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