exporting

Community Beginner ,
Jan 03, 2021 Jan 03, 2021

Copy link to clipboard

Copied

i have been trying to export my project files from character animator via media encoder but it keeps asking me to install the app yet i already have media encoder. i went a head to try adding it to the rendering queue in media encoder directly but it popping up a message "could not open project file". i'm using Adobe Media Encoder 2019 .how can i solve this issue?

TOPICS
Dynamic link, Export or render

Views

81

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Jan 03, 2021 Jan 03, 2021
Is your Character Animator version and AE version the same? From the same release? 

Likes

translate

Translate

Translate
Adobe Community Professional ,
Jan 03, 2021 Jan 03, 2021

Copy link to clipboard

Copied

Is your Character Animator version and AE version the same? From the same release? 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2021 Jan 04, 2021

Copy link to clipboard

Copied

No they're different. i wonder if that could be the problem. so i should  use versions from the same release date then? I'll try that and see if it fixes the problem

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 05, 2021 Jan 05, 2021

Copy link to clipboard

Copied

using same release versions has solved my problem. Thanks

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines