File couldn't be reached

New Here ,
Jun 24, 2021 Jun 24, 2021

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defaultdc0p0htt9l0i_0-1624599509785.gif

 I'm currently on a Windows 10 and after downloading my finished After Effects project, it said that the file couldn't be reached (as shown in the video above).

Any solutions?

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Error or problem, Export or render

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New Here ,
Jun 24, 2021 Jun 24, 2021

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I forgot to add, I used my Media Encoder for this process, which is why I'm posting this under Media Encoder.

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Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

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Can you attempt to export to your desktop and see if you experience the same issue?

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Adobe Employee ,
Jun 28, 2021 Jun 28, 2021

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Hi there,

This does not look ideal. Does it happen with every project? Also, did you try changing the export location as suggested by the expert above?

Let us know.

We'll look into this.

 

Regards,

Shivangi

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