HDR Hardware Acceleration-(Main Support could not help)

New Here ,
Nov 26, 2018 Nov 26, 2018

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I have spent the last two weeks trying to get an answer from Adobe support and they have been unable to help me.  They said to post here.

I want to export HDR Video and use hardware acceleration with AME.

To get the metadata to embed right I need to export in HEVC as,

Profile: Main10

Color: Rec.2020 Color Primaries

and check the box for high dynamic range

This is all under the encoding settings and works for software encoding.

When I try to select hardware encoding I am greeted with an error saying

"your system's hardware does not support hardware acceleration for the current settings"

This message only appears when I add the Rec.2020 color primaries.

I can encode HEVC Main 10 with hardware but not rec.2020 with hardware.

I understand that my current hardware does not support this feature but all I am looking for is what hardware do I need to accomplish this.

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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Same issue here. Confused.

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