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I have spent the last two weeks trying to get an answer from Adobe support and they have been unable to help me. They said to post here.
I want to export HDR Video and use hardware acceleration with AME.
To get the metadata to embed right I need to export in HEVC as,
Color: Rec.2020 Color Primaries
and check the box for high dynamic range
This is all under the encoding settings and works for software encoding.
When I try to select hardware encoding I am greeted with an error saying
"your system's hardware does not support hardware acceleration for the current settings"
This message only appears when I add the Rec.2020 color primaries.
I can encode HEVC Main 10 with hardware but not rec.2020 with hardware.
I understand that my current hardware does not support this feature but all I am looking for is what hardware do I need to accomplish this.
Same issue here. Confused.