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New Here ,
Jan 03, 2021 Jan 03, 2021

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Hello,
I have the following problem.
When I add a composition to the Adobe Media Encoder queue in After Effects and then encode it to H.264, the video has no sound.
The setting to encode the sound is switched on, both programs are in version 2020, mp4 is selected and the video has sound in After Effects.
Do you know what I can do to make the video sound after encoding?

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Error or problem, Export or render

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Adobe Community Professional ,
Jan 03, 2021 Jan 03, 2021

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Did you try to rendr to any other formats? Or did you try to export only audio track of your project? Try that - this way we will know if it is an issue with h264 coding or soething with AE/AME or maby with any setings. 

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New Here ,
Jan 03, 2021 Jan 03, 2021

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yes i tried... more than one time. i deleted Media Encoder and installed it again. but it still doesn't work!

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Adobe Community Professional ,
Jan 03, 2021 Jan 03, 2021

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You tried and? Did AME exported in other formats audio correctly or not? 

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New Here ,
Jan 04, 2021 Jan 04, 2021

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it exported not correctly and also the same other formats.

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Adobe Community Professional ,
Jan 04, 2021 Jan 04, 2021

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Ok so now you can try to export your project not by AME Render queue but by AE Render queue - and check if you have sound. 

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New Here ,
Jan 05, 2021 Jan 05, 2021

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If I did it right I only have the audio file and not the whole video. According to quick time player I can remove the video which means that it is there somehow.

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