I have Adobe Media Encoder CC 2017 on my Mac. I cannot get it to work.
Above is a screenshot of the error.
I would appreciate information on how to correct this issue.
I do have an older version of Adobe Media Encoder on my Mac. Is the solution to this problem to delete them both and do a reinstall of Adobe Media Encoder CC 2017? If so, how do I do a full uninstall of Adobe Media Encoder CS6? I see an uninstall for the cc 2017 version but not the CS6 version.
I really hope someone from Adobe can help me with this issue!
Bump... Adobe I really need to get this resolved...
You should contact Adobe Technical Support for such issues.
I'm not sure why this is happening, but i suspect Support should be able to help you with this.
if I had to recommend a workaround, I would you say you may want to create a new user account on that system and see if that user account has this issue as well or if this is limited to your account. Possibly a permission issue on your user account.
Can you give me the best way of contacting Adobe for this problem?
This is so frustrating! Once again Adobe Media Encoder is giving me the same problem.
Thank you Adobe for helping me fix this problem.