How to solve the export video when prompted error: Frame dimension not supported. Please check that both width/height valuse are within limits.

New Here ,
Feb 20, 2017 Feb 20, 2017

Copy link to clipboard

Copied

How to solve the export video when prompted error: Frame dimension not supported. Please check that both width/height valuse are within limits.

Views

1.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Feb 21, 2017 Feb 21, 2017
Hi Wenweic,I found out that you may be able to export with the dimensions you listed.Try it in "Basic Video Settings" with the following enabled:Profile > HighLevel > 5.0Thanks,Kulpreet Singh

Likes

Translate

Translate
Feb 20, 2017 Feb 20, 2017

Copy link to clipboard

Copied

Hi Wenweic,

Which version of Adobe Media Encoder are you on?

What is the source & resolution of your footage?

Please attach a screenshot of the export settings.

Thanks,

Kulpreet Singh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2017 Feb 20, 2017

Copy link to clipboard

Copied

屏幕快照 2017-02-21 上午9.41.22.png

Thank you for your kind answer.

I use Adobe Media Encoder CC 2015 and Adobe Premiere Pro CC 2015.

I need to set the width of 795, height of 3015, but the height can only be up to more than 2304, after more than an error occurs.

Can be set before, now don't know what happened.

My English is limited, I hope you don't mind.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Feb 21, 2017 Feb 21, 2017

Copy link to clipboard

Copied

LATEST

Hi Wenweic,

I found out that you may be able to export with the dimensions you listed.

Try it in "Basic Video Settings" with the following enabled:

  • Profile > High
  • Level > 5.0

1.jpg

Thanks,

Kulpreet Singh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines