I cant use Adobe Media Encoder, the render doesnt start.

New Here ,
Feb 10, 2021 Feb 10, 2021

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My media encoder doesnt start rendering, it just says "failed" and when i click on the logs its an empty note. I tried many different projects with different presets, i already tried to render with the After Effects Export and it keeps failing, please help me.

Specs:

AMD Ryzen 1600x
16GB Ram
AMD Radeon RX580

TOPICS
Error or problem, Export or render

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Adobe Employee ,
Feb 12, 2021 Feb 12, 2021

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Hi there,

 

We're sorry to hear this. Thanks for sharing the system info and troubleshooting steps that you've done so far.

  • Which version of After Effects and AME are you using?
  • Have you tested the issue after changing video renderer?

Let us know.

We're here to help.

Regards,

Shivangi

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New Here ,
Feb 13, 2021 Feb 13, 2021

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I am using AME 2020 and AE 2020 as well.
I already tested .mov files and .avi files, both of them have the same issue even if i change the render on AME.

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New Here ,
Mar 17, 2021 Mar 17, 2021

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1 month and noone replied for this problem, I keep with the same problem and I dont know how to fix it.

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