Impossible to render with the new version of AE in Media Encoder...

Explorer ,
Mar 18, 2020 Mar 18, 2020

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Hello, I'm french, sorry for bad english...

I try on my 2 computers to rendre a file from AE to Media Encoder and NOTHING happen...

When I did the same thing a few days ago, the file to render, chiced in AE), were instantantly visibled on the queue and I just have to click on the green little arrow to begin the encodage.

 

But now, even if I choose the file in the folders, ot doesn't work at all, no more green little arrow to click... Problem of compatibility between AE new version and Media Encoder ??? 

 

Thanks for answer, I have works to do and don't know how to do it with this big problem..!

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Error or problem, Export or render

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Explorer ,
Mar 19, 2020 Mar 19, 2020

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I add that I have the last version of AE and Media Encoder... and it seems to be a problem not only for me !!....

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Adobe Employee ,
Mar 19, 2020 Mar 19, 2020

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Hi Sophie,

Thanks for writing in. We'll make sure the issue gets sorted ASAP. 

  • Could you specify the version of AE and AME that you are using?
  • Do you get the same issue with every project?
  • What happens when you import the .aep file in AME directly?

Let us know. 

Thanks,

Shivangi

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Explorer ,
Mar 20, 2020 Mar 20, 2020

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Hi,

• Version AE : 17.0.5

• Version AME : 14.0.3

• Yes, every project

• Nothing, the name of the file is ok and on the right place, but nothing happens, the little green arrow doen't appear as before to begin the codage...

 

I try on my 2 computers (iMac and MBP16")...

 

I succed in export on .mov from AE and import it inside Premiere, and export it on H264 on mp4 from Premiere ... quite long and not simple !!

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