• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

ME Crashes during render

New Here ,
Oct 05, 2020 Oct 05, 2020

Copy link to clipboard

Copied

I have a somewhat comples project in AE then queud in ME for render. Render states approx 4 hours to render, about 1 hour in I get a Crash Report for AE (see screenshot below) but ME continues to render but in another hour or so I get the same crash report but this time ME stops rendering. I went thru this twice with the same outcome. I hope someone can help. I included the header of the crash report as well...

 

I'm also using the latest/greatest version of ME and AE.

 

Thanks

 

<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="3.0.2" clientVersion="3.0.2" applicationName="After Effects" applicationVersion="17.1.4" build="37" source="Windows-Client" crashType="n/a">
<time year="2020" month="10" day="5" hour="21" minute="45" second="4" timeoffset="-300" timezone="Eastern Daylight Time"/>
<user guid="3ce7a8ae-e39a-4459-af98-25e9fa9f8634"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="19041" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="130754" machine="Intel(R) Core(TM) i9-7940X CPU @ 3.10GHz" model="Intel64 Family 6 Model 85 Stepping 4" cpuCount="28" cpuType="8664" cpuFreq="3096 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 2080 Ti" description="NVIDIA GeForce RTX 2080 Ti" driverDate="20200924000000.000000-000" driverVersion="27.21.14.5655" videoModeDescription="3840 x 2160 x 4294967296 colors" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_1E07&#38;SUBSYS_12A410DE&#38;REV_A1&#92;4&#38;170E5B98&#38;0&#38;0000" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000000000000">
<backtrace crashedThread="0">
<thread index="0">

 

zjdoliver_0-1601949293769.png

 

TOPICS
Crash

Views

177

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 05, 2020 Oct 05, 2020

Copy link to clipboard

Copied

Hi Quick update, I didn't see a way to edit my post so I'm replying to my own post. As I was publishing this it seems like ME is still rendering after seeing the error message above twice! I'm going to let it run but I would like to know why I'm getting this crash screen when I don't even have AE running, only ME.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 08, 2020 Oct 08, 2020

Copy link to clipboard

Copied

I noticed that we have the same Nvidia driver. I am having all kinds of troubles with the Adobe Suite since the last Nvidia driver was released. The only workaround I have found is if I go to Device Manager and disable the onboard graphics. Once I do that, everything works perfectly (however, simple programs like MS Word do not work properly). I am searching the web to see if anyone else is having problems...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 13, 2020 Oct 13, 2020

Copy link to clipboard

Copied

LATEST

Hi, thanks for feedback. I discovered a couple things... I spent a couple hours with adobe and finally what worked for me was to install an earlier version 17.0.1 and no issues but when I went into photoshop I got blue screen after a minute of use. I resolved that be disabling intel turbo in the bios. I hope all that is behind me for a while. 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines