ME doesn't render my Premiere Pro sequences, "Source not found"

New Here ,
Jul 04, 2021 Jul 04, 2021

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When my credit card expired my payment bounced and my account was frozen in the middle of a render process on July 1st, when my monthly payment was due. Allthough i fixed the issues immediately, ME is no longer able of connecting to the projects in Premiere.  ME just hangs without doing anything. The log says "Source not found". I am guessing its a problem with the Dynamic link server but I dot know how to fix it. I have reinstalled both apps and resterted but ME still doesnt render. How to fix? 

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Dynamic link, Error or problem, Export or render

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Adobe Employee ,
Jul 07, 2021 Jul 07, 2021

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Hi Ellen,

We appreciate you writing in. Dynamic link works fine when both the applications have same version.

Which version of PR and AME are you using?

Does it happen with every project? Where do you save the projects?

Let us know. We're here to help.

Regards,

Shivangi

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