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Having problems when trying to create Proxy files because Premiere Pro doesn't find Media Encoder 13 and as a Member of Creative I can't download Premiere Pro 13, only allows me to get 12.1.1
Anyone with the answer?
Thank you so much in anticipation for the solution to this problem
iMac 3.4 GHz Intel Core i7
32 Gigs 1600 MHz DDR3
Nvidia Ge Force GTX 680MX 2048 MB
What is the version of your OS?Premiere Pro 12 cannot communicate with Media Encoder 13. You need to have matching version, i.e. Media Encoder 12. You can install it via Creative Cloud app.