Media Encoder 15.2 dynamic link not working very well

Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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The dynamic link between After Effects and AME seems not to work.

 

When I export a file from Ae (Export/Add to Media Encoder Queue) Ae opens but nothing I added to the queue even after 30mins. This isn't right.

 

The iMac is only 2 months old (i7, 72GB, 8GB GPU) running BIG Sur, so it's not a spec issue.

 

I've tried holding shift when starting Ae to clear prefs

I started AME first and then opened Ae 

I restarted the iMac

I've waited 20mins

 

The only thing that seems to work is if I uninstall the program and re-install and then leave AME open all day.

 

Surely there is a better way? Any advice would be appreciated.

David

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Download and install, Dynamic link, Error or problem

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correct answers 1 Correct Answer

Community Beginner , Jul 01, 2021 Jul 01, 2021
Media Encoder Fixed I've now found the answer myself. When I first installed the Creative Cloud I must have been asked to allow AEServer control of my computer (must have missed it). This can be found here...System Preferences / Security & Privacy / Privacy Tab /Accessibilty Unlock the settings and switch on AEServer in the options. All working fine now.

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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quote

When I export a file from Ae (Export/Add to Media Encoder Queue) Ae opens


By @defaultswcg1my67llm


Do you mean AME opens? Can you try the following:

Exit AE and AME.

Open AE.

Open AME separately.

Once both are up and running, open your project in AE and then export/add to AME queue.

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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Hi Jeff, sorry I meant AME opens,

 

I've tried all the different ways of opening the programs and the files and resetting the prefs, the only way to get the queue running is to uninstall the program and delete prefs at the prompt and reinstall again.  

 

When I send the Ae file to AME the AME window pops up to the front but nothing is ever ingested even after 30mins.

 

Thanks for the advice

David

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Community Beginner ,
Jul 01, 2021 Jul 01, 2021

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Media Encoder Fixed

 

I've now found the answer myself. When I first installed the Creative Cloud I must have been asked to allow AEServer control of my computer (must have missed it).

 

This can be found here...

System Preferences / Security & Privacy / Privacy Tab /Accessibilty

 

Unlock the settings and switch on AEServer in the options.

 

All working fine now.

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Adobe Community Professional ,
Jul 01, 2021 Jul 01, 2021

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Great find! Glad it's working for you now.

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