Media encoder 2020 error (Could not read from source. Please check the settings and try again)

New Here ,
May 07, 2020 May 07, 2020

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Good day, 

Im getting this error when i send my project from AE to media encoder via the AME Queue kink in AE.

So basically it opens Media Encored and loads the file in there. But as soon as you try to click the preset or start the render it gives me this error. It searches for a while then just pops this error. (Could not read from source. Please check the settings and try again)

 

Please see attached picture

 

Screen Shot 2020-05-07 at 14.16.24.png

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CC FAQ, Creative Cloud, Installation

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Adobe Community Professional ,
May 07, 2020 May 07, 2020

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This error occurs also when you click the preset? Where is your media located? It looks like it's having trouble connecting to your source footage.

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Adobe Employee ,
May 08, 2020 May 08, 2020

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Hi there,

Thanks for reaching out. We'll need to check more details to identify what could be causing the issue with the dynamic link not working between AE and AME.

In addition to the questions asked by @Jeff, I'd like to know:

  • What happens when you import the .aep project file directly inside AME?
  • Are you able to export the project from After Effects directly?

Also, please take a look at this article: FAQ: Dynamic link between After Effects and Adobe Media Encoder doesn't work. Next steps?

Let us know if it helps.

 

Thanks,

Shivangi

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