Media Encoder 2021 (v15) Won't Start - Stuck on Splash Screen

[defaultyux7rjw23e4r]

I haven't been able to open Media Encoder or export from Premiere since I most recently updated Windows 10. I've tried uninstalling and reinstalling both Premiere and Media Encoder, but cannot get Media Encoder 2021 (v15, v15.1 or v15.2) to open. I am able to open Media Encoder 2020 (v14.9) no problem, so I don't understand why I'm having such an issue with the 2021 version of this software?

[default11l4ro73yc98]

I had the same issue. I am unable to start Media Encoder with the Creative Cloud on desktop, I was able to start it via the web interface.

[#3]

I opened the creative cloud software and updated my Media Encoder 2021. It worked for me

[Shivangi_Gupta]

Hi defaultyux7rjw23e4r,

We appreciate you writing in. We understand that dynamic link between PR and AME is not working.

• Did you try the steps shared by the experts above?
• What happens when you import the Premiere Pro project directly in AME?

Let us know. We're here to help.

Regards,

Shivangi