Media Encoder and other Apps

Community Beginner ,
Jun 26, 2021 Jun 26, 2021

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Hi Folks,

I don't know what's going on with Adobe apps.  I can't get Media Encoder to render.  I have nothing but issues with most of the apps loading.  I did everything to fix the issues even uninstalling the updates and going back to an earlier version, CC Cleaner, EVERYTHING!  I  have plenty of RAM.  I am on a new IMac.

 

Does anyone know what the issue is?

TOPICS
Crash, Download and install, Dynamic link, Error or problem, Freeze or hang, Performance

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Community Beginner , Jul 06, 2021 Jul 06, 2021
Hi,  The Dynamic Link Server was defective.  I had to get a technical support person to remotely access my computer and fix the issues.  Honestly, I love Adobe products but there seems to be alot of issues with downloading the upgrades.  Thanks for getting back to me.  Everything is working now.  

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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

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Hi there,

We're sorry for the experience. We'd like to get more info to troubleshoot the issue.

Could you share mor details about what's going on?

What are your system info(OS version, RAM, GPU, etc)?

Let us know. We're here to help.

Regards,

Shivangi

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Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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Hi,  The Dynamic Link Server was defective.  I had to get a technical support person to remotely access my computer and fix the issues.  Honestly, I love Adobe products but there seems to be alot of issues with downloading the upgrades.  Thanks for getting back to me.  Everything is working now.  

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Ohh! Thanks for keeping us updated. Give us a shout if you get any other issues.

 

Best,

Shivangi

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