Media Encoder CC 2018 cannot change export format/preset

New Here ,
Apr 20, 2018 Apr 20, 2018

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Steps to reproduce (on Os X El Capitan)

1) Open Media Encoder CC 2018

2) Drag a video file (e.g. .mp4)

3) click on the codec or preset link of the file

4) after window opens, click on the "format" or "preset" drop-downs, under export settings.

Outcome:

The window would lose focus, no drop-down menu appears.

EDIT: I upgrade to OS X High Sierra and the feature works as expected.

So it's a bug on El Capitan and possibly Sierra

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Adobe Employee ,
May 24, 2018 May 24, 2018

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Hi ciprianc44294790,

Glad the issue is resolved with OS update. Thanks for letting us know the status.

Vidya

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