Media Encoder CC 2020 Can't Open

New Here ,
Dec 13, 2019 Dec 13, 2019

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Hi there,

 

I can't open my Adobe Media Encoder CC 2020

I saw in the internet says that delete the items in the SL Cache. But inside my SL Cache has nothing for me to delete.

I've tried to delete the whole file, uninstall and reinstall but still can't work.

Can someone please help me?

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Crash, Export or render

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Adobe Employee ,
Dec 13, 2019 Dec 13, 2019

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Hi Cormeen,

 

We're sorry to hear that. I understand you are getting issues while launching AME 2020. Do not worry! We're here to help.

 

  • Do you get any error when the application fails to launch?
  • Has it ever worked fine?
  • Which Operating System are you using?

 

Looking forward to your response.

 

Thanks,

Shivangi

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New Here ,
May 23, 2020 May 23, 2020

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Im having the same problem. 

 

- no error messages when I launch. It just fails to open the program after loading.

- yes it has worked just fine in the past

- Operating system: windows 10 pro for workstations version 1903

- processor: intel Xeon 

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Explorer ,
Jul 21, 2020 Jul 21, 2020

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