Media Encoder constantly freezing

Participant ,
Aug 01, 2018 Aug 01, 2018

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Just wondering if anyone is having problems with ME since the latest update?

I'm getting 30-40 second freezes doing simple things like changing format from QT to h264. Happens whether accessing ME directly or within Prem Pro.

Win10 Pro

32GB RAM

i7-4770 @ 3.40GHz

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Adobe Employee ,
Aug 13, 2018 Aug 13, 2018

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Hi arewenotmen,

Sorry for the performance issue. Try running the application as an Administrator & check the issue. Here are the steps: Run an Adobe program as administrator | Windows 7, Vista

If the issue persists, reset the preferences: Media Encoder Help | Set preferences

Let us know the status.

Thanks,

Vidya

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