Media Encoder - Could not be imported. Could not read from source (error)

Explorer ,
Jul 13, 2017 Jul 13, 2017

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Hi,

I'm trying to import a CCTV file (.264) so that I can export as a MPEG4 file. I have done this with various other files from the same location without any issues at all but for some reason this file doesn not want to transfer. Even when I move the file from it's location, it still shows the same error. Can anyone help?

Failed Import.jpg

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Explorer , Jul 14, 2017 Jul 14, 2017
Renaming the file seems to have sorted this problem.

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Adobe Community Professional ,
Jul 13, 2017 Jul 13, 2017

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Explorer ,
Jul 14, 2017 Jul 14, 2017

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Renaming the file seems to have sorted this problem.

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