I've not used Media Encoder for a few months, but now that i come back to it, it refuses to start. It provides error code 0XC0000005. I've removed the application and re-installed twice - once retaining preferences and once removing them.
Any ideas on how to fix are more than welcome. Full error copy below:
Log Name: Application
Source: Application Error
Date: 02/05/2018 14:47:50
Event ID: 1000
Task Category: (100)
Faulting application name: Adobe Media Encoder.exe, version: 184.108.40.206, time stamp: 0x5acd3283
Faulting module name: ntdll.dll, version: 6.1.7601.23569, time stamp: 0x57f7c06e
Exception code: 0xc0000005
Fault offset: 0x000000000004dc9d
Faulting process id: 0x3b58
Faulting application start time: 0x01d3e21c27dd31c6
Faulting application path: C:\Program Files\Adobe\Adobe Media Encoder CC 2018\Adobe Media Encoder.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 67311e8c-4e0f-11e8-961c-a4ec7a288aaa
<Provider Name="Application Error" />
<TimeCreated SystemTime="2018-05-02T13:47:50.000000000Z" />
<Data>Adobe Media Encoder.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Media Encoder CC 2018\Adobe Media Encoder.exe</Data>
I assume that you have Nvidia's graphics card because I have seen this issue with Nvidia only.
Let us know about the status of your issue. In case if it hasn't been fixed yet, please try these steps:
This solved the issue for me. Thank you.
Just wanted to thank you, your solution worked for me too.
Also, just adding that the Nvidia settings should be changed specifically for AME, not on global settings (just to avoid confusions). I tried that at first and the problem persisted, but changing that as shown below made the trick:
Thanks, it worked for me too.
I'm seeing the same issue using a laptop with discrete NVidia graphics and PP CC 12.1.2, 12.1.1,
So, when using the integrated graphics, would I expect to see a degradation in performance vs using the discrete graphics?
Wait, I can answer that: yes, I would.
Has Adobe been able to resolve this issue? It looks like it's been going on for a year at this point.