Media Encoder Error Code 2

New Here ,
Dec 27, 2018 Dec 27, 2018

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Since upgrading back in Oct. to 122.0.2 my Media Encoder preset for an mpeg 2 output no longer works.  I get the following..."error compiling movie...Error Code 2."  My work around has been to take the project home where I didn't do the CC updates.  Using version 12.1.2 and I can output the file using the mpeg 2 preset.  Anyone else having this problem?

Error code 2.jpeg

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Adobe Community Professional ,
Dec 27, 2018 Dec 27, 2018

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Heres a previous thread with a solution:

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Employee ,
Dec 28, 2018 Dec 28, 2018

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Moving this query to Adobe Media Encoder (AME)​ community.

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Adobe Employee ,
Jan 08, 2019 Jan 08, 2019

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Hi Chucks,

Sorry to hear about the export failure issue that you are getting. I am sharing an article link with you.

Here: How to fix issues that cause errors when rendering or exporting

Let us know if it helps.

Thanks,

Shivangi

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New Here ,
Jan 08, 2019 Jan 08, 2019

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Thanks Shivangi, I’ll look into this but I’m really just curious as to why the preset I created and used successfully for over two years was fine until I upgraded to ver. 13.0.2

Right now I just use a different computer that still runs 12.1.2 and I have no problem.  Something in the upgrade?

Chuck Stokes

[Personal info removed by Mod: Phone number, email id, address]

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