I recently upgraded from CC2017 to CC2018 on both my PC at work and my Mac at home. When I was using CC2017 encoding 1920x755 (for digital signage) worked fine to a MPEG2 file. Today, I was trying to encode to a MPEG2 file, and started getting this error below. It happens on both my Mac at home and PC at work.
I can get a 1920x1080 to encode, (1920x754 and 1920x756 both encode ok), the size I need to export for digital signage is 1920x755.
Is there somewhere I can find what frame size is supported by MPEG2 codec?
I feel like I've eliminated "hardware or memory problems"
Things I've tried so far:
- Uninstalled and reinstalled Media Encoder latest version (kept preferences from old CC2017 and also deleted preferences)