Media Encoder fails

New Here ,
Oct 30, 2020 Oct 30, 2020

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Spent all day trying to export to 4k video from Premiere Pro 2020 using the Media Encoder. Fails at different places each time and now with 2 error codes at different times. Any solutions? Here are the erro logs. Anyone have an idea?

10/30/2020 10:48:18 AM : Encoding Failed
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Error retrieving frame 788 at time 01;55;56;06 from the file: L:\Illinois\Gilson Park\Gilson Winter 20180209\RAW\Gilson Park 20180209-0015.MOV, substituting frame 787


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- Source File: M:\PremiereDataFiles\The Sweetwater Seas 2020.prproj
- Output File: L:\Great Lakes\Finished Video\The Sweetwater Seas Waterdocs.mp4
- Preset Used: Custom
- Video: 4096x2160 (1.0), 23.976 fps, Progressive, Hardware Encoding, Nvidia Codec, 00:36:29:07
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 24.00 Mbps
- Encoding Time: 00:03:10
10/30/2020 10:52:04 AM : Encoding Failed
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Error retrieving frame 788 at time 01;55;56;06 from the file: L:\Illinois\Gilson Park\Gilson Winter 20180209\RAW\Gilson Park 20180209-0015.MOV, substituting frame 787


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- Encoding Time: 00:27:10
10/30/2020 12:00:26 PM : Encoding Failed
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Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\SWS WaterDocs 2020.mp4
Writing file type: H264
Around timecode: 00:21:18:03 - 00:21:18:10
Rendering at offset: 1279.403 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629690

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- Encoding Time: 00:02:05
10/30/2020 12:30:45 PM : Encoding Failed
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Export Error
Error compiling movie.

Export Error

Error completing render.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\The Sweetwater Seas.mp4
Writing file type: H264
Around timecode: 00:00:32:05 - 00:00:32:06
Component: H.264 of type Exporter
Selector: 9
Error code: 3

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- Encoding Time: 00:26:37
10/30/2020 12:57:44 PM : Encoding Failed
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Export Error
Error compiling movie.

Export Error

Error completing render.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\The Sweetwater Seas.mp4
Writing file type: H264
Around timecode: 00:21:18:18
Component: H.264 of type Exporter
Selector: 9
Error code: 3

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- Encoding Time: 00:38:49
10/30/2020 02:10:22 PM : Encoding Failed
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Export Error
Error compiling movie.

Export Error

Error completing render.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\The Sweetwater Seas.mp4
Writing file type: H264
Around timecode: 00:30:29:02 - 00:30:29:09
Rendering at offset: 1830.912 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: 3

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- Encoding Time: 00:08:35
10/30/2020 02:37:48 PM : Encoding Failed
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Export Error
Error compiling movie.

Export Error

Error completing render.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\The Sweetwater Seas.mp4
Writing file type: H264
Around timecode: 00:08:05:00 - 00:08:05:01
Component: H.264 of type Exporter
Selector: 9
Error code: 3

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- Source File: M:\PremiereDataFiles\The Sweetwater Seas 2020.prproj
- Output File: L:\Great Lakes\Finished Video\The Sweetwater Seas.mp4
- Preset Used: SWS 4K with Metadata
- Video:
- Audio:
- Bitrate:
- Encoding Time: 00:00:00
10/30/2020 02:52:49 PM : Encoding Failed
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Could not read from the source. Please check if it has moved or been deleted.

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- Encoding Time: 01:16:07
10/30/2020 04:14:24 PM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Accelerated Renderer Error

Unable to produce frame.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\SWS WaterDocs 2020.mp4
Writing file type: H264
Around timecode: 00:30:44:07 - 00:30:44:15
Rendering at offset: 1846.136 seconds
Component: H.264 of type Exporter
Selector: 9
Error code: -1609629690

------------------------------------------------------------
- Encoding Time: 00:27:09
10/30/2020 05:20:06 PM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Export Error

Error completing render.

Writing with exporter: H.264
Writing to file: \\?\L:\Great Lakes\Finished Video\The Sweetwater Seas.mp4
Writing file type: H264
Around timecode: 00:21:18:18
Component: H.264 of type Exporter
Selector: 9
Error code: 3

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TOPICS
Crash, Error or problem, Export or render, Freeze or hang

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Adobe Employee ,
Nov 10, 2020 Nov 10, 2020

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Hi there,

We're sorry for the trouble. Error compiling movie can appear because of many reasons. I found an article which shares some best practices for fixing export realted errors. Check it out: https://helpx.adobe.com/premiere-pro/user-guide.html/in/premiere-pro/kb/error-compiling-movie-render...

Let us know if it helps.

Thanks,

Shivangi

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