Media Encoder has a bug

New Here ,
Nov 09, 2017 Nov 09, 2017

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Hi all. I was using premiere 2018 and used a template lower third in the essential graphics tab. I usually use media encoder to output my media. For some reason though when it came to rendering the lower third, It only showed the text, but not the graphic. Media encoder did show a error however, ( I attributed this to my changing the font and size of the lower third).

I did this a few times with some different settings, and they all had the problem.

However when I rendered within premiere, everything showed up as it should have been.

I'm assuming it's a bug within Media Encoder.

Thanks !

Jacob

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 19, 2017 Nov 19, 2017
In ME, go into the Preferences, and uncheck "Import sequences natively" and you should be fine to export in ME.Neil

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Adobe Community Professional ,
Nov 09, 2017 Nov 09, 2017

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Adobe Community Professional ,
Nov 10, 2017 Nov 10, 2017

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Check that both AME and PrPro are the latest ones available, as there's been a couple posts on the PrPro forum about this that were resolved by that check. Might be of use in this ...

Neil

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Explorer ,
Nov 19, 2017 Nov 19, 2017

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Same problem here. I rendered using Media Encoder and the essential graphic was wonky. Exported directly from PPro and all is good.

The first video shot is from Media encoder, the second direct export, same everything.

01.PNG

02.PNG

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Adobe Community Professional ,
Nov 19, 2017 Nov 19, 2017

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In ME, go into the Preferences, and uncheck "Import sequences natively" and you should be fine to export in ME.

Neil

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Explorer ,
Nov 19, 2017 Nov 19, 2017

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You rock! THANK YOU!! Been ripping my hair out on this one!!

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Adobe Community Professional ,
Nov 19, 2017 Nov 19, 2017

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Heh heh ... yea, there were a few of us thinking we were going 'round the bend on that ... until we saw the light (or, reall, James Strawn off the develop team dropped in here and elucidated us!)

Neil

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