Media encoder is crashing Mac

New Here ,
Jun 17, 2019 Jun 17, 2019

Copy link to clipboard

Copied

Hi, I have a new Mac and when I try to compress the output from FCPX it is crashing my Mac. Here is the log

Anonymous UUID:       8F04B132-7248-6BDB-E93D-22FFE88F80DF

Mon Jun 17 22:56:21 2019

*** Panic Report ***

panic(cpu 0 caller 0xffffff800badb92d): Kernel trap at 0xffffff800b9ea6f2, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x000000000000000c, CR3: 0x0000000655e550b5, CR4: 0x00000000003626e0

RAX: 0x00000000ffffffff, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000001000000

RSP: 0xffffff83d0473db0, RBP: 0xffffff83d0473df0, RSI: 0x0000000000000000, RDI: 0xffffff8076fdf000

R8:  0xffffff806d267af0, R9:  0x0000000000000040, R10: 0x0000000000000004, R11: 0x0000000000000031

R12: 0x0000000000000000, R13: 0xffffff8076fdf000, R14: 0x0000000000000004, R15: 0x0000000000000000

RFL: 0x0000000000010202, RIP: 0xffffff800b9ea6f2, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x000000000000000c, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address

0xffffff83d0473880 : 0xffffff800b9aea2d

0xffffff83d04738d0 : 0xffffff800bae9e95

0xffffff83d0473910 : 0xffffff800badb70a

0xffffff83d0473980 : 0xffffff800b95bb40

0xffffff83d04739a0 : 0xffffff800b9ae447

0xffffff83d0473ac0 : 0xffffff800b9ae293

0xffffff83d0473b30 : 0xffffff800badb92d

0xffffff83d0473ca0 : 0xffffff800b95bb40

0xffffff83d0473cc0 : 0xffffff800b9ea6f2

0xffffff83d0473df0 : 0xffffff800be75200

0xffffff83d0473e50 : 0xffffff800be74088

0xffffff83d0473eb0 : 0xffffff800be78c1e

0xffffff83d0473f40 : 0xffffff800bfb9cbd

0xffffff83d0473fa0 : 0xffffff800b95c306

BSD process name corresponding to current thread: Adobe Media Enco

Mac OS version:

18F132

Kernel version:

Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64

Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851

Kernel slide:     0x000000000b600000

Kernel text base: 0xffffff800b800000

__HIB  text base: 0xffffff800b700000

System model name: iMac19,1 (Mac-AA95B1DDAB278B95)

System uptime in nanoseconds: 1456427281289

last loaded kext at 248970683544: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8cc1c000, size 69632)

last unloaded kext at 394452655151: com.apple.driver.AppleSMCRTC 1.0 (addr 0xffffff7f8da67000, size 28672)

loaded kexts:

com.McAfee.AVKext 1

com.github.osxfuse.filesystems.osxfuse 3.8.2

com.McAfee.SFKext 1

com.aladdin.kext.aksfridge 1.0.2

com.TrustedData.driver.VendorSpecificType00 1.9.1

com.Cycling74.driver.Soundflower 1.6.7

com.drobo.SCSI.ThunderBolt 1.4 [109477]

com.apple.filesystems.exfat 1.4

com.apple.fileutil 20.036.15

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.25.10

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.kext.AMDFramebuffer 2.0.9

com.apple.driver.AudioAUUC 1.70

com.apple.kext.AMDRadeonX4000 2.0.9

com.apple.driver.AppleHDA 282.54

com.apple.driver.AppleGraphicsDevicePolicy 3.40.16

com.apple.AGDCPluginDisplayMetrics 3.40.16

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.12f1

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleMCCSControl 1.5.9

com.apple.driver.AppleIntelKBLGraphics 12.0.9

com.apple.driver.eficheck 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.kext.AMD9500Controller 2.0.9

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleGFXHDA 100.1.414

com.apple.driver.AppleSMCLMU 212

com.apple.driver.AppleIntelCFLGraphicsFramebuffer 12.0.9

com.apple.driver.AppleThunderboltIP 3.1.2

com.apple.iokit.SCSITaskUserClient 408.250.3

com.apple.driver.AppleTopCaseHIDEventDriver 138.3

com.apple.driver.AppleUSBTopCaseDriver 138.3

com.apple.driver.BCMWLANFirmware4364.Hashstore 1

com.apple.driver.BCMWLANFirmware4377.Hashstore 1

com.apple.driver.BCMWLANFirmware4355.Hashstore 1

com.apple.driver.AppleVirtIO 2.1.3

com.apple.filesystems.hfs.kext 407.200.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleSDXC 1.7.6

com.apple.iokit.AppleBCM5701Ethernet 10.3.3

com.apple.driver.AppleBCMWLANBusInterfacePCIe 1

com.apple.filesystems.apfs 945.260.7

com.apple.driver.AppleAHCIPort 329.260.5

com.apple.private.KextAudit 1.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 201

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.kext.AMDRadeonX4400HWLibs 1.0

com.apple.driver.DspFuncLib 282.54

com.apple.kext.OSvKernDSPLib 528

com.apple.kext.AMDRadeonX4000HWServices 2.0.9

com.apple.driver.AppleGraphicsControl 3.40.16

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.12f1

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1

com.apple.iokit.IOAVBFamily 740.1

com.apple.plugin.IOgPTPPlugin 740.2

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.AppleHDAController 282.54

com.apple.iokit.IOHDAFamily 282.54

com.apple.iokit.IOSCSIParallelFamily 3.0.0

com.apple.iokit.IOUSBHIDDriver 900.4.2

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.AppleGPUWrangler 3.40.16

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IONDRVSupport 530.51

com.apple.kext.AMDSupport 2.0.9

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.AppleGraphicsDeviceControl 3.40.16

com.apple.iokit.IOAcceleratorFamily2 404.9

com.apple.iokit.IOGraphicsFamily 530.66

com.apple.iokit.IOSurface 255.5.4

com.apple.driver.AppleActuatorDriver 2450.1

com.apple.driver.AppleHSBluetoothDriver 138.3

com.apple.driver.IOBluetoothHIDDriver 6.0.12f1

com.apple.iokit.IOBluetoothFamily 6.0.12f1

com.apple.driver.AppleHIDKeyboard 208

com.apple.driver.AppleMultitouchDriver 2450.1

com.apple.driver.AppleInputDeviceSupport 2440.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleThunderboltDPInAdapter 5.6.4

com.apple.driver.AppleThunderboltDPOutAdapter 5.6.4

com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4

com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.4

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4

com.apple.driver.AppleHPM 3.4.1

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltNHI 4.7.6

com.apple.iokit.IOThunderboltFamily 6.8.4

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleBCMWLANCore 1.0.0

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.IOImageLoader 1.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IO80211FamilyV2 1200.12.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOAHCIBlockStorage 301.260.1

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.quarantine 3

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 493.0.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 456.260.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 145.200.2

com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3

com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3

com.apple.iokit.IOStorageFamily 2.1

com.apple.kext.CoreTrust 1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 47

com.apple.iokit.IOTimeSyncFamily 740.2

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

EOF

Model: iMac19,1, BootROM 220.260.170.0.0, 6 processors, Intel Core i5, 3.7 GHz, 32 GB, SMC 2.46f12

Graphics: kHW_AMDRadeonPro580XItem, Radeon Pro 580X, spdisplays_pcie_device, 8 GB

Memory Module: BANK 0/ChannelA-DIMM0, 16 GB, DDR4, 2667 MHz, 0000, -

Memory Module: BANK 2/ChannelB-DIMM0, 16 GB, DDR4, 2667 MHz, 0000, unknown

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Mar 28 2019 19:17:52 version 9.137.9.0.32.6.34 FWID 01-36f56c94

Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

PCI Card: scsi, SCSI Bus Controller, Thunderbolt@135,0,0

Serial ATA Device: APPLE HDD ST2000DM001, 2 TB

USB Device: USB 3.1 Bus

USB Device: USB3.0 Hub

USB Device: Extreme SSD

USB Device: USB3.0 Hub

USB Device: USB_3_0 Reader

USB Device: Portable SSD T5

USB Device: Wacom Wireless Receiver

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB2.0 Hub

USB Device: Magic Trackpad 2

USB Device: USB2.0 Hub

USB Device: USB Receiver

Thunderbolt Bus: iMac, Apple Inc., 39.2

Thunderbolt Device: 5D, Drobo, 3, 26.3

Appreciate any support

Views

433

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation