Media Encoder not connecting with Dynamic Link

New Here ,
Feb 25, 2020 Feb 25, 2020

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All apps are all updated 2020 versions.

All apps are installed in the same folder.

Premiere Pro CC 2020 will not queue media to AME through File -> Export -> Media -> Queue

After Effects CC 2020 will not connect with AME when rendering through AME

PP and AE also cannot communicate when I replace media with AE composition.

 

 

Possible cause of problem:
Deleted creative cloud apps folders from C drive then moved default installation to my other drive. All apps installed fine and are all working except for dynamic link.

 

I have tried the following:

Uninstalled all apps again - Did not work

Uninstalled AME then reinstalled - Did not work

 

Temporary workaround:

In AME I did:

File -> Add Premiere Pro Sequence/AE Composition and AME successfully added them to the queue.

 

Thoughts? Should I do a clean installation of the entire creative cloud app? How do I do that?

 

 

 

 

TOPICS
Dynamic link, Error or problem

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New Here ,
Feb 25, 2020 Feb 25, 2020

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I'm having the exact same issue.  This seems to be an issues that goes back several years and several versions.  Sad to say, "every upgrade isn't really an upgrade."

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New Here ,
Mar 02, 2020 Mar 02, 2020

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I found a solution to this problem.  I deleted Adobe files in Cache folder:  Finder menu, Press Option Key then click Go, pick Library.  Click Caches folder, then delete Adobe folder.  After that, click documents on the finder window, then delete Adobe folder.  This will remove specific files from Adobe, it consist of customized files and other files from previous Adobe Versions.  Then delete Premiere and Media Encoder.  Install the updated version 14.3 of Premiere and Media Encoder. 

 

After installing the updated version, Adobe recreates new folders in Cashes and Document.  Premiere and Media Encoder open and function.  The queue works from Premiere, but only if you open Media Encoder prior to initiating an export.  For some reason, if you don't have Media Encoder open, the Queue will not work.  There seems to be some corrupt files that are causing these issues.  However, it works for now.  I can now resume to editing.   Hope this can solve your problem.

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Adobe Community Professional ,
Mar 03, 2020 Mar 03, 2020

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Specifically which 2020 version of After Effects are you on? I've read and personally noticed some Dynamic Link issues between After Effects 17.0.2 and Premiere Pro. I'm not sure about Media Encoder, but perhaps it's a similar deal? A solution worked that for me: I rolled back to the base number for 2020 (17.0 for After Effects, 14.0 for Premiere Pro, and 14.0 for Media Encoder). A little bit of a pain to try, I know, but I wonder if that will fix things for you, too.

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Community Beginner ,
May 04, 2020 May 04, 2020

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Count me in too as having the same issue with AFX and AME, both running the latest AFX is 17.0.6 Build 35, and AME is 14.1 Build 155. 

Definitely something with Dynamic Link not running or not working between the programs. 

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Community Beginner ,
May 16, 2020 May 16, 2020

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This is INCREDIBLY frustrating Adobe. I very carefully update because of stuff like this. I was having buggy exports and localized the issue to encoder, upgraded to new encoder, now it can't communicate with premiere or AE. I am furious. People are throwing around an entire re-install of the suite to fix this? You have to be kidding me.

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Adobe Community Professional ,
May 17, 2020 May 17, 2020

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Sorry for the frustration. Below is what Adobe staff themselves have announced/explained, as well as options and/or workarounds as they investigate this.

 

https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-med...

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Explorer ,
May 17, 2020 May 17, 2020

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Sorry for the frustration. Below is what Adobe staff themselves have announced/explained, as well as options and/or workarounds as they investigate this.

 

https://community.adobe.com/t5/after-effects/unable-to-render-export-after-effects-comps-through-med...

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Community Beginner ,
May 19, 2020 May 19, 2020

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Is this still the case with the latest release today? v17.1 Curious if it's fixed, but don't want to install to find out 🙂 

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Explorer ,
Jun 19, 2020 Jun 19, 2020

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As of right now, Dynamic Link dowesn't work at all on my machine.

 

AE 17.1.1 and PR 14.3.0

 

When I "Replace with AfterEffects Composition" AE opens a blank timeline with the video in the project file, but the footage is "invisible". I can see that the should be there based on the ountlines and anchor point, but nothing is displayed. Very annoying. 

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Explorer ,
Jun 19, 2020 Jun 19, 2020

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That said, I can export through AME. 

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New Here ,
Oct 12, 2020 Oct 12, 2020

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Yeah, I'm trying to teach an animation course, and I'm having to go through workaround after workaround with Creative Cloud. It's absolutely absurd.

First, half of my students couldn't access the h.264 codec to export the video. So I had to figure out a workaround using the Media Encoder. Then the Media Encoder wouldn't open because it said the file that installed it wasn't activated. So I had to find a workaround for that. And just when I thought I was getting somewhere, AME tells me that it can't connect to After Effects, and tells me to check to make sure it's installed. Well, I have it open, so clearly it's installed.

There are no words for how infuriating this kind of tedium is. I'm way behind schedule on a convoluted problem that has me diving into mountains of territory that I have no experience navigating.

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Community Beginner ,
Jun 19, 2020 Jun 19, 2020

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This is working for me as of version 17.1.1 Build 34 with After Effects and Media Encoder.

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