Media Encoder not installed! 15.0

New Here ,
Mar 15, 2021 Mar 15, 2021

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So I'm working with the latest updates on Premiere Pro AND Media Encoder. Premiere Pro tells me whe I try to queue an exports this! I got lots of stockfootage that needs to be exported and can't really just manually export everything..

Working on iMac with latest update Big Sur 11.2.3 . After I installed this the problem occured.


Please help! 🙂
Screenshot 2021-03-15 at 13.57.12.png

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Error or problem, Export or render

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Adobe Community Professional ,
Mar 15, 2021 Mar 15, 2021

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Please check both Pr and AME are on the same version. If you use Premiere Pro 2021 you need to have Media Encoder 2021 installed. When using version 2020, both applications need to be 2020. You can't mix and match versions.

 

Joost van der Hoeven | Editor, Colorist, Animator & Adobe Master Trainer | Animotion

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Thanks even tho you propably didn't read the part "latest versions of both installed", doesen't that mean they should both be 2021 version 15.0. I uninstalled an reinstalled both also.

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Adobe Employee ,
Mar 16, 2021 Mar 16, 2021

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Hi there,

This does not sound ideal. We appreciate that you have already checked the version of the application installed.

Was this project created on the same version of PR? 

Let us know.  We're here to help

Regards,

Shivangi

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