Media Encoder Not Working

New Here ,
Feb 18, 2021 Feb 18, 2021

Copy link to clipboard

Copied

Media Encoder is not working. I updated my MacBook Pro, and the app and have uninstalled and reinstalled Media Encoder twice with no luck. Need to upload a video and cant

TOPICS
Crash

Views

74

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

Same problem here, I'm using iMac macOS Catalina 10.15.7.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

LATEST

Hello oliviah83099834,

I've fixed the problem. I deleted the third party plugins which was located /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here. now it is working.

If you are using Windows you may find the plugins in this folder ; C:/Program Files/Adobe/Common/Plug-ins/7.0/MediaCore

I hope that works for you too.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines