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Media Encorder automatically change dimension of my video and I can't change it

New Here ,
Mar 11, 2021 Mar 11, 2021

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Hi,

 

I convert mov file to mp4 through Media Encorder and it changed the dimension of my video from 375x667 to 374x666 and I can't even change it.

Screen Shot 2021-03-11 at 3.56.49 PM.png

Screen Shot 2021-03-11 at 3.56.57 PM.png

 

Here's my video setting. Exporting settings are below:

Format: H.264

Preset: Match Source- Medium bitrate

Screen Shot 2021-03-11 at 3.57.21 PM.png

 

Please help!

TOPICS
Error or problem , Export or render , Formats , How to , Tips and tricks

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Adobe Employee ,
Mar 12, 2021 Mar 12, 2021

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Hi there,

Thanks for writing in. The dimensions are getting set as per the export settings chosen.

Please try changing the settings after unchecking the box in front of width and height.

Let us know if it helps.

 

Regards,

Shivangi

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