My Presets gone after update to 2020

Explorer ,
Nov 12, 2019 Nov 12, 2019

Copy link to clipboard

Copied

Update made with copy presets turned on. Every preset now gone, and, of course, remove old version also turned on, so no previus version. Any ideas, or should I just remember to ALWAYS make a backup before Adobe update?

TOPICS
Formats

Views

1.0K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Nov 12, 2019 Nov 12, 2019
Hi macinz,   Do they still exist on your computer to where you can import them again? For example, I'm on a Mac, and my presets are saved under Users > [username] > Documents > Adobe > Adobe Media Encoder > [version #] > Presets. Any chance your presets are saved in any of your prior version numbers?

Likes

translate

Translate

Translate
Adobe Community Professional ,
Nov 12, 2019 Nov 12, 2019

Copy link to clipboard

Copied

Hi macinz,

 

Do they still exist on your computer to where you can import them again? For example, I'm on a Mac, and my presets are saved under Users > [username] > Documents > Adobe > Adobe Media Encoder > [version #] > Presets. Any chance your presets are saved in any of your prior version numbers?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

Looks like Adobe wiped out those previous versions upon install of the newest version.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

My mistake! I found them on my machine.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Mar 17, 2021 Mar 17, 2021

Copy link to clipboard

Copied

I had my custom presets disappear after upgrading to 2021 but was able to find them in the old folder. Why on earth does every other Adobe app ask to move these preferences but not this one? Hmm Adobe???

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

I'm in the same boat. Updated today (3/10/21) to Premiere / After Effects / Media Encoder 2021 (15.0, 18.0, and 15.0 respectively), and it wiped out the previous versions (C: > Program Files > Adobe). Why is this the default for Adobe to do this? I had dozens of pre-made encode presets that are now gone.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 10, 2021 Mar 10, 2021

Copy link to clipboard

Copied

NEVERMIND! Was looking in the wrong location.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines