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Need help! Encoder will not queue my file

New Here ,
Feb 08, 2020 Feb 08, 2020

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I'm still fairly new to Adobe. I need to use Premiere for work. I'm trying to export a 2.5 minute GoPro video into media encoder. I have it selected as H.264 match source- high bitrate. It opens media encoder 2020 and the file shows up from premiere. When I press the play button to encode nothing happens. I have uninstalled and reinstalled the program. I'm not great with the technical aspects of these programs. Any ideas how I can fix this? 
thanks! 

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Error or problem , Export or render

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Community Expert ,
Feb 09, 2020 Feb 09, 2020

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If you have any markers on the timeline, remove them and then try exporting.

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