Need help with Webm

New Here ,
Aug 19, 2020 Aug 19, 2020

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when i download webm from fnordware it does not show up in my encoder at all but if i use the extension via adobe it shows up but since it's not the latest version "include alpha channel" is not available. i have literally been trying to figure this out for hours and have tried everything i possibly can. i've uninstalled webm, Ae, Me...went to older versions...reinstalled...everything i try has had the same outcome.

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Error or problem, Export or render

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Adobe Community Professional ,
Aug 20, 2020 Aug 20, 2020

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Your best bet is to email support. I've gotten responses from Brendan pretty quickly before: info@fnordware.com

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