No Audio in Media Encoder

New Here ,
Dec 21, 2019 Dec 21, 2019

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Newbie....just finished my project in after effects, sent it to Media Encoder.  After rendering, the final 'draft' had no sound.  It had sound when I sent it to media encoder so I'm not sure where I went wrong nor how to fix it.  I'm new to all this, so not sure what to do - hoping I don't have to start over!!!  

Just got the full Adobe Creative Cloud, so it's a new program.

 

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Error or problem, Export or render, How to

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Adobe Community Professional ,
Dec 24, 2019 Dec 24, 2019

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Can you attach a screenshot of your audio export settings from Media Encoder? Does your queue for sure have audio 'checked' to be included in the export?

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Adobe Employee ,
Jan 03, 2020 Jan 03, 2020

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Hi there,

 

This does not sound ideal. As @Brandon_Loshe mentioned, the audio option should be checked while exporting. I'm also interested to know what happens when you try to export the project from After Effects.

Let us know.

 

Thanks,

Shivangi

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