OSX Media Encoder/Premiere h264 render cuts off end

New Here ,
Apr 30, 2021 Apr 30, 2021

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Hi Everyone,

I have a MacPro (trashcan model), and when I render to h264 using premiere or media-encoder it cuts off the final second or so of footage. No errors. Just a file which is missing the final second or 2.

 

If I use my PC on the same file, it renders perfectly well.

 

any help appreciated.

 

 

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New Here ,
Apr 30, 2021 Apr 30, 2021

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In addition, if I render with any other codec (prores etc) on the same Mac, they all work well... It just seems to be an issue with that codec. Is there a way to reinstall a codec like that? I've uninstalled and reinstalled both premiere and ME and it didn't seem to help.

 

thanks in advance.

 

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Adobe Community Professional ,
May 04, 2021 May 04, 2021

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Can you please share your system info? Like OS version, CPU, RAM, GPU vRAM, AME version? Thanks. Also a screen grab of your issue will be helpful.

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New Here ,
May 09, 2021 May 09, 2021

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I have found the 'cause' of the problem, but not the solution:

If I render saving locally, or to a local NAS drive (attached to local computer) then the render is fine.

If I render over ethernet (ie to a drive elsewhere on the network), then the end of the file cuts off.
And as I said, this is only with an H264 file. Any other file format renders perfectly well over the network.

 

any insights appreciated.

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New Here ,
5 hours ago 5 hours ago

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I hav a almost new MacPro, but I have the same problem. When I export to giff it's fine

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