Poor performance: AME CC 2019 13.0 (Mac)

New Here ,
Mar 08, 2019 Mar 08, 2019

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Adding to this post that Media Encoder 2019 is also practically unusable on new iMac.

We had a trashcan Mac that we thought had died, so bought a brand new iMac Pro, only to find out that Premiere and Media Encoder 2019 were still basically unusable. We are sticking with 2018 for a while. Disappointing that Adobe products don't seem to be performing well on Mac.

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Adobe Employee , Apr 03, 2019 Apr 03, 2019
EXFAT performance Improvements have been implemented with our 13.1 release.

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Adobe Employee ,
Mar 08, 2019 Mar 08, 2019

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Hello thendoit,

Performance improvements are definitely something we are actively working on.

Would you like to share more details including project details, OS, formats, etc?

Or do you happen to have a small project you'd be willing to share?

I work on the Pr team and would be happy to investigate this further. I do have access to an iMac Pro.

Wes

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Community Beginner ,
Mar 13, 2019 Mar 13, 2019

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Is there anything we can help to speed up the update? This is quiet a bizzare bug, considering that ProRes is editing codec. And it freezes in PP2019.

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Adobe Employee ,
Mar 13, 2019 Mar 13, 2019

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I can't comment on release dates - but I can assure you that we are looking forward to releasing a fix for this in the near future.

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New Here ,
Mar 20, 2019 Mar 20, 2019

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Please keep us all posted. As this is a total nightmare and a significant waste of precious post production time. Thank you.

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Community Beginner ,
Apr 03, 2019 Apr 03, 2019

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Has 13.1 fixed it?

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Adobe Employee ,
Apr 03, 2019 Apr 03, 2019

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EXFAT performance Improvements have been implemented with our 13.1 release.

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Explorer ,
Apr 03, 2019 Apr 03, 2019

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At last yay

Good work Adobe. I hope.

Off to download and run tests now.

Thanks

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Explorer ,
Apr 03, 2019 Apr 03, 2019

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whitetree  wrote

Has 13.1 fixed it?

Looks like it has. I'm running more tests now and tomorrow. I'll feedback if I find any issues. Hopefully this is now sorted. YAY at long last.... No more wasted hours (maybe)

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